• Head Office: +266 2231 7842
  • Toll Free Number: 80099920
    WhatsApp Number: +26662579119

Internet Banking

USSD Guides

1.
  • Dial *120*222#
  • Press 2 for Self-registration
  • Enter First Name
  • Enter Last Name
  • Enter 8 digits Mobile Number
  • Enter Physical Address
2.
  • Enter Nationality
  • You will have successfully registered
  • You will receive an SMS indicating M-PIN and T-PIN
  • ATM Cardless Deposit (Own & Other)
  • Press 1 to log in in order to change your M-PIN and T-PIN to those of your choice
1.
  • Step 1. Dial *120*222#
  • Step 2. Enter M-pin
  • Step 3. Select 1 cardless withdrawal
  • Step 4. Select (1. Own wallet / 2. Other number / 3. Cancel Cardless OTP)
2.
  • Step 5. Select withdrawal location (1. ATM / 2. Agent)
  • Step 6. Select source account
  • Step 7. Enter amount
  • Step 8. Enter M-pin to confirm the transaction
  • Step 9. After confirming OTP will be sent via sms
1.
  • Step 1. Dial *120*223#
  • Step 2. Select 1 login
  • Step 3. Enter m-pin
  • Step 4. Select 3 banking services
2.
  • Step 5. Select 1 cardless withdrawal
  • Step 6. select (own / other)
  • Step 7. Select source account
  • Step 8. Enter amount
  • Step 9. Enter m-pin to confirm the transaction
1.
  • Step 1. Dial *120*222#
  • Step 2. Enter Pin
  • Step 3. Select 8 (savings)
  • Step 4. Select 1 (Micro Savings)
  • Step 5. Select 1 (open Micro Savings Account)
  • Step 6. Select 1 Time based / 2 Amount Based
  • Step 7. Enter Micro Savings Names
2.
  • Step 8. Select Source Account
  • Step 9. Select Plan (1. Khetsi Auto / 2. Khetsi Manual)
  • Step 10. Enter Amount
  • Step 11. Select Execution Frequency (1. Daily / 2. Weekly / 3. Monthly)
  • Step 12. Select Savings Period (1. Days / 2. Weeks / 3. Months / 4. Years)
  • Step 14. Confirm all details and select (1. Yes / 2. No)
1.
  • Step 1. Dial *120*222#
  • Step 2. Enter m-pin
  • Step 3. Select 8 savings
  • Step 4. Select community savings
  • Step 5. Open account
  • Step 6. Select source account
  • Step 7. Enter group name
  • Step 8. Select plan name ; khetsi auto 1, khetsi auto 2, khetsi fixed, khetsi manual flexi
2.
  • step 9. Enter savings amount
  • step 10 . Selection execution frequency
  • Step 11. Select age category
  • Step 12. Select gender
  • Step 13. Select district
  • Step 14. Select occupation
  • Step 15. Enter minimum saving amount
  • Step 16. Enter maximum saving amount