Lesotho PostBank (LPB) and Alliance Insurance Company have officially launched the payment of Alliance funeral premiums through KHETSI agents. The functionality will afford anyone with an Alliance funeral policy an opportunity to conveniently pay their premiums at the nearest approved KHETSI agents. In addition, the premium collections service will be extended to all Lesotho PostBank branches. A receipt will also be issued to customers immediately after the premium transaction has been effected for customers’ reconciliation purposes.
LPB introduced digital platforms that encompassed Mobile and Internet Banking in 2017. The Bank then later introduced the KHETSI mobile wallet in 2019. This digital transformation aimed at addressing the challenge of financial exclusion in the country. LPB’s digital users have been able to conveniently pay their insurance premiums through Mobile Banking, Internet Banking, and Mobile Wallet, and now everyone who is an Alliance Insurance funeral policy holder can now use LPB outlets to pay their premiums irrespective of whether they are LPB customers or not. The Bank currently has KHETSI agents and branches covering the entire country and aims to increase its footprint to banking agents in 2021.
Alliance is also intentional about ensuring that its services are easily accessible to Basotho from all corners of the country and continues to improve their services and delivering to the needs of their customers. This partnership is yet another step in the right direction, ensuring peace of mind for its clients. The initiative is not just meant to address financial inclusion but also portrays a caring trait from two locally brewed organizations to the Basotho nation as it sends convenience to their doorstep, allowing them to save money spent on transport to go to branches and time spent on long queues.
STAY SAFE, STAY AT HOME AND USE THE NEAREST FACILITIES TO ENSURE SOCIAL DISTANCING.